29. Suhairom N, Musta'amal A H, Amin N F M, Johari N K A. The developmentof competency model and instrument for competency measurement: The researchmethods. Procedia-Social and Behavioral Sciences, 2014, 152: 1300-1308.
30. Testa M R, Sipe L. Service-leadership competencies for hospitality and tourismmanagement. International Journal of Hospitality Management, 2012, 31(3): 648-658.
31. Tovey L. A strategic approach to competency assessment. Journal of EuropeanIndustrial Training, 1993, 17(10): 52.
32. Valbona G. Developing a sports club management competency model forAlbania: A delphi study. Doctorial Dissertation, Capella University, 2014.
33. van Dellen T. Professional competence of trainers in lifelong learning contexts:The role of tacit-knowledge. Journal of Educational Sciences, 2009, 11(1): 21-28.
34. Vito C, Clara R, Sandra S, Alain K, Katja H, Kristiina S E, Nicole G, Samuel L,Sandra S, Terence P. Model for evaluating teacher and trainer competences. Europeanjournal of vocational training, 2009, 47(2): 103-124.
35. Wang Y F, Tsai C T. Analysis of career competency of food and beveragemanagers in international tourist hotels in Taiwan. International Journal of HospitalityManagement, 2012, 31(2): 612-616.
作者介绍:
唐宇凌,湖南师范大学旅游学院,讲师、经济学博士。
马玉,湖南师范大学旅游学院,硕士研究生。
刘芳(通讯作者),湖南师范大学旅游学院,副教授、管理学博士。
(本文于2017年发表在《中国人力资源开发》作者:湖南师范大学旅游学院 唐宇凌 马玉 刘芳)